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We'll post a trip report. However in the mean time you may be interested in a white paper published last year--Pediatric and Primary Care EMR Business Process Management: A Look Back, a Look Under the Hood, and a Look Forward-- foreshadowing some of the presentation. Section 4's material (quoted below) was a short overview of the role BPM modules can play in the process of EMR process optimization. ... "4 Adding EHR Business Process Management FunctionalityPediatric EMR users are increasingly asking for means to systematically improve the effectiveness and efficiency of a wide variety of pediatric EMR mediated processes. Goals include improved pediatric clinical performance, more satisfied patients, and increased pediatric practice profitability. With respect to each of these dimensions, we are using business process management ideas and techniques to design a number of add-on BPM modules. The population management add-on module detects at-risk patients and automatically triggers workflows to help manage that risk. If a patient is not (but should be) in compliance with a clinical protocol, is not having appropriate measurements gathered, or has clinical values that fall outside normal limits, then corrective workflows should be triggered that will improve compliance, ensure that measurements are taken, and improve clinical values. In preliminary work we have created an add-on module that detects these patient conditions, drives a summary dashboard, populates a patient list manager, and provides a means for users to set up condition-triggerable process definitions (which in turn automatically drive corrective workflows). ... The process mining add-on module benchmarks process performance across practices and explains differences in performance in terms of differences between process model structures, activities and costs. These explanations in turn suggest specific workflow improvements. In preliminary work we have exported from workflow logs process ids; task descriptions; datetime stamps for dispatched, started, and completed events; role and user ids; and a variety of other attribute data. We are currently comparing available commercial and open source process mining applications (including the PROM process mining toolkit [5]). ... 5. Process Mining. http://www.processmining.org" |

